<P>In recent years, large-scale building materials market has mushroomed. But the quality of products, business ethics and other aspects of good and bad, violations of the legitimate rights and interests of consumers phenomenon has occurred. As many consumers do not pay attention to the purchase agreement to eat a "dumb", Yanqing Trade and Industry Branch recently Yanqing Chamber of Commerce to solve a complaint with the furniture cracking.</P>
<P>November 8, 2015, Mr. Xu to a building materials store to buy furniture. After carefully selected to buy a value of 880 yuan coffee table. Sales staff to sell products to Mr. Xu, specifically stressed that the purchase of furniture will sign an agreement, the agreement will be marked with the warranty period and other related matters. However, after 7 months on June 12, 2016, Mr. Xu's coffee table appeared to crack, and the business did not admit it.</P>
<P>The purchase contract agreed that the coffee table free warranty period of one year. Merchants do not provide free maintenance for various reasons. As a result, Mr. Xu went to Yanqing Trade and Industry Bureau Yanqing to make complaints, and provided a purchase contract and coffee table cracking photos. Industry and Commerce interviewed both sides and that the consumer said the situation is true, the operator agreed to fulfill the contract, as soon as possible to provide free maintenance for Mr. Xu.</P>